Terminating the Malware Program

This procedure terminates the running malware process from memory. You will need the name(s) of the file(s) detected earlier.

• Open Windows Task Manager.
• On Windows 95/98/ME systems, press CTRL+ALT+DELETE
• On Windows NT/2000/XP systems, press CTRL+SHIFT+ESC, then click the Processes tab.
• In the list of running programs*, locate the malware file or files detected earlier.
• Select one of the detected files, then press either the End Task or the End Process button, depending on the version of Windows on your system.
• Do the same for all detected malware files in the list of running processes.
• To check if the malware process has been terminated, close Task Manager, and then open it again.
• Close Task Manager.

* NOTE: On systems running Windows 95/98/ME, Task Manager may not show certain processes. You may use a third party process viewer to terminate the malware process. Otherwise, continue with the next procedure, noting additional instructions.